Privacy Policy
Effective: 2025-09-28
This Privacy Policy explains how we collect, use, and safeguard your information.
Introduction
Sanatan Temple Florida (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services (collectively, the “Platform”).
1. Information We Collect
We collect information necessary to provide religious, event, and community services.
1.1 Personal Information
When you register, book a service, or make a payment, we may collect:
Full name
Email address
Phone number
Billing and contact details
Event or pooja booking information
Sponsorship details (name, contact details)
1.2 Payment Information
Payments are processed through third-party payment providers (such as PayPal).
We do NOT store your credit or debit card numbers.
Payment providers handle all sensitive card information directly.
1.3 Automatically Collected Information
We may automatically collect:
IP address
Device and browser type
Pages visited and actions taken on the Platform
Date and time of access
This information is used for security, analytics, and service improvement.
2. How We Use Your Information
We use your information to:
Process event, pooja, sponsorship, and donation bookings
Send booking confirmations and service-related communications
Provide customer support
Improve Platform functionality and user experience
Send important updates related to events or services you registered for
Comply with legal, accounting, and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Communications
You may receive:
Transactional emails (booking confirmations, receipts)
Service-related notifications (event updates, changes, cancellations)
Optional marketing or informational messages (SMS/email) are only sent if you explicitly opt in. You may unsubscribe at any time.
4. Data Sharing and Disclosure
We may share your information only in the following cases:
Payment Providers: To process payments securely
Service Providers: For hosting, email delivery, or analytics (under confidentiality agreements)
Legal Requirements: When required by law, regulation, or court order
Protection of Rights: To protect the rights, safety, and property of Sanatan Temple Florida and its users
5. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
Maintain session security
Understand usage patterns
Improve Platform performance
You can control cookies through your browser settings.
6. Data Security
We implement reasonable technical and organizational measures to protect your information, including:
Secure HTTPS (SSL) encryption
Restricted access to sensitive data
Secure third-party payment processing
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Maintain booking, payment, and audit records
Comply with legal and regulatory obligations
When data is no longer required, it is securely deleted or anonymized.
8. Children’s Privacy
The Platform is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.
9. Your Rights
Depending on applicable laws, you may have the right to:
Request access to your personal information
Request correction of inaccurate data
Request deletion of your personal data (subject to legal and transactional obligations)
Requests can be made using the contact details below.
10. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.
Continued use of the Platform after changes constitutes acceptance of the revised policy.