Privacy Policy

Effective: 2025-09-28

This Privacy Policy explains how we collect, use, and safeguard your information.

Introduction

Sanatan Temple Florida (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services (collectively, the “Platform”).

1. Information We Collect

We collect information necessary to provide religious, event, and community services. 1.1 Personal Information When you register, book a service, or make a payment, we may collect: Full name Email address Phone number Billing and contact details Event or pooja booking information Sponsorship details (name, contact details) 1.2 Payment Information Payments are processed through third-party payment providers (such as PayPal). We do NOT store your credit or debit card numbers. Payment providers handle all sensitive card information directly. 1.3 Automatically Collected Information We may automatically collect: IP address Device and browser type Pages visited and actions taken on the Platform Date and time of access This information is used for security, analytics, and service improvement.

2. How We Use Your Information

We use your information to: Process event, pooja, sponsorship, and donation bookings Send booking confirmations and service-related communications Provide customer support Improve Platform functionality and user experience Send important updates related to events or services you registered for Comply with legal, accounting, and regulatory requirements We do not sell or rent your personal information to third parties.

3. Communications

You may receive: Transactional emails (booking confirmations, receipts) Service-related notifications (event updates, changes, cancellations) Optional marketing or informational messages (SMS/email) are only sent if you explicitly opt in. You may unsubscribe at any time.

4. Data Sharing and Disclosure

We may share your information only in the following cases: Payment Providers: To process payments securely Service Providers: For hosting, email delivery, or analytics (under confidentiality agreements) Legal Requirements: When required by law, regulation, or court order Protection of Rights: To protect the rights, safety, and property of Sanatan Temple Florida and its users

5. Cookies and Tracking Technologies

We may use cookies or similar technologies to: Maintain session security Understand usage patterns Improve Platform performance You can control cookies through your browser settings.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, including: Secure HTTPS (SSL) encryption Restricted access to sensitive data Secure third-party payment processing However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to: Fulfill the purposes outlined in this policy Maintain booking, payment, and audit records Comply with legal and regulatory obligations When data is no longer required, it is securely deleted or anonymized.

8. Children’s Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.

9. Your Rights

Depending on applicable laws, you may have the right to: Request access to your personal information Request correction of inaccurate data Request deletion of your personal data (subject to legal and transactional obligations) Requests can be made using the contact details below.

10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the Platform after changes constitutes acceptance of the revised policy.